TERMS OF SALE

 

The following terms and conditions shall apply to all sales made by Knoxville Acoustic Collection, and Buyer hereby acknowledges and accepts these terms and conditions:

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Listed Prices

1.  All list prices are negotiable.

2.  Prices are subject to change or correction at any time.
3.  Except for trades (see below) and unless otherwise noted, list prices include shipping / insurance to lower 48 States.  
 

Payment

1.  Payment must be received before the guitar is delivered to you.

2.  Payments accepted:​​

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• PayPal

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• Zelle

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• Venmo

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• Wire transfer​

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• Personal or business check (minimum 7-day hold)

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• Cash (in person sales)

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3.  Buyer is responsible for all payment / transaction fees or wire transfer fees.

 

Shipping & Insurance
 

1.  Ground shipping and insurance are included in all listed prices (except for trades - see below).

2.  Shipping will either be via UPS or FedEx, at my discretion.  

3.  International shipping available on a case-by-case basis, in my discretion, and at buyer's sole cost.

4.  Insurance is for the buyer's benefit and therefore any insurance claim must be made by buyer.  Seller assumes no responsibility for insurance claims that are denied due to inadequate or improper documentation or any other reason outside of Seller's direct control.

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Trades
 

1.  Reasonable trade offers are welcome.

2.  However, the Buyer pays shipping on all trades.  This includes the cost of shipping your trade guitar to me and the cost of shipping your new guitar to you.  

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Return Policy
 

1.  Buyer has 72 hours from delivery of the guitar to inspect and approve.

2.  Guitar may be returned for any reason by giving me written notice (via email or text message) within the 72 hour return window.

3.  Upon receipt of the guitar, and assuming it arrives in the same condition it was in when it left here, I will issue a full refund (less all applicable shipping charges and transaction fees, if any).  

4.  Before returning a guitar, you should carefully photograph its condition immediately before boxing it up and send me photos to document its condition.  Buyer is responsible for insuring the return shipment and is responsible for any damage while in transit.

 

Resolution of Disputes
 

1.  All disputes shall be resolved by a court of competent jurisdiction sitting in Knox County, Tennessee, which Buyer agrees shall be the sole and exclusive venue for resolution of any and all disputes between Buyer and Seller.  

2.  If either party commences litigation, the prevailing party will be entitled to recover his / her / its reasonable attorneys' fees and discretionary costs incurred in connection with such litigation.

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Updates
 

1.  These Terms of Sale may be updated from time to time, without notice to Buyer.  However, the Terms of Sale in effect as of the date of payment from Buyer shall govern.  

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